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Health Insurance

  • Online Member Area:

    Easily manage your health cover when it suits you. Make claims, pay your premiums online and access a range of other services.

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  • Call us: 1300 446 422 (8.00am - 6.00pm Mon-Fri AEST)

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  • Webchat (available 9.00am - 5.30pm Mon-Fri AEST) Start chat now


Locations (Health Insurance)

Geelong CBD

Address: 60-68 Moorabool St, Geelong VIC Get directions
Hours: 8.30am - 5.00pm, Monday - Friday

Ballarat

Address: 208 Sturt Street, Ballarat, VIC 3350 Get directions

Hours: 9.00am - 5.30pm, Monday - Friday


Belmont

Address: 178 High Street, Belmont VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Bendigo

Address: Shop 11a Fountain Court, Mitchell St, Bendigo VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Colac

Address: 178 Murray St, Colac VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Hamilton

Address: 182 Gray Street, Hamilton VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Leopold

Address: Gateway Plaza, Leopold, VIC 3224 Get directions
Hours: 9.00am - 5.30pm, Monday - Friday

Norlane

Address: Bellpost Shopping Centre, Anakie Road, Norlane VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Portland

Address: 112a Percy Street, Portland VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Warrnambool

Address: 114 Lava Street, Warrnambool VIC Get directions
Hours: 9.00am - 4.45pm, Monday - Friday

Geelong

Address: 80 Moorabool Street, Geelong, VIC 3220 Get directions
Hours: 9.00am - 5.30pm, Monday - Friday

Phone:(03) 5229 2176

Belmont

Address: 54 Thomson Street, Belmont, VIC 3216 Get directions
Hours: 9.00am - 5.30pm, Monday - Friday

Phone:(03) 5243 9596

Corio

Address: 9 Gellibrand Street, Corio, VIC 3214 Get directions
Hours: 9.00am - 5.30pm, Monday - Friday

Phone:(03) 5275 3997

Leopold

Address: Gateway Plaza, Leopold, VIC 3224 Get directions
Hours: 9.00am - 5.30pm, Monday - Friday
9am – 1pm, Saturday
Phone: (03) 5297 3700

Ballarat

Address: 208 Sturt Street, Ballarat, VIC 3350 Get directions
Hours: 9.00am - 5.30pm, Monday - Friday
Hours: 9.00am - 1.00pm, Saturday

Phone:(03) 5326 0100

Locations (Dental Care)

Portland

Address: 47 Henty Street, Portland 3305, Vic Get directions
Hours: 8.30am - 5.00pm, Monday - Friday


Phone: (03) 5523 1485

If things go wrong

Even with our best intentions, we realise things sometimes go wrong. If you have a concern or complaint, let us know so we can give it our full attention.


Independent Advice

Free independent advice is available from the Commonwealth Ombudsman . You can call the Ombudsman for free on 1300 362 072 or GPO Box 442, Canberra, ACT 2601.