Contact us

Get in touch with us, find more information or view locations and opening hours for GMHBA Health Insurance, Eye Care and Dental Care

Tax Statements for end of financial year

Looking for your Tax Statement? It will be ready to download from the member area by 20 July 2020. GMHBA will also send your tax information directly to the ATO, so your information should be pre-filled when you complete your tax return. 

Ways to get in touch

  • If you are a member, submit an enquiry through the member area.
  • We're also available on WebChat between 8am – 5pm Monday to Friday.
  • Our call centre is open 8am – 6pm Monday to Friday. Call us on 1300 446 422.
  • For other enquiries or any quick questions we recommend completing the online contact form.

If you're experiencing financial hardship due to COVID-19, find out more about the support options available.

The easiest way to make a claim and manage your cover

Log in to the member area to manage your health cover by making extras claims, paying your premiums online and accessing a range of other services when it suits you. 

Members can also submit an enquiry within the member area.

Is there an Eye Care practice near me?

Our practices offer comprehensive eye health services and a leading range of prescription glasses and designer eyewear.

Is there a dental care practice near me?

Located in Geelong and Portland, our dental care practices are dedicated to looking after the oral health needs of our community. Our professional team specialise in prevention, general dentistry, dental emergencies and will ensure you maintain oral health.

Media Centre

GMHBA's latest news to keep you updated on our announcements, media releases, industry news and opinion pieces.

Health Provider Line

To make it easier for Health services providers, we have created a specialised team and a dedicated phone line to manage these enquiries.

You can call us Monday to Friday 8am to 6pm on 1300 301 437.

Health Insurance locations

Westfield Geelong

Geelong-Branch.jpg

Address:

Shop 2262/3, 95 Malop St, Geelong, VIC Get directions

Hours:

Please note: In response to COVID-19 we have made the difficult decision to temporarily close our health insurance counter. If you require assistance please call our team on 1300 446 422. GMHBA Eye Care will continue to operate with a reduced customer capacity.

 

Waurn Ponds

eyecare-waurnponds.jpg

Address:

Waurn Ponds Shopping Centre, Cnr Colac Road & Pioneer Rd, Waurn Ponds VIC 3216 Get directions

Hours:

Please note: In response to COVID-19 we have made the difficult decision to temporarily close our health insurance counter. If you require assistance please call our team on 1300 446 422. GMHBA Eye Care will continue to operate with a reduced customer capacity.

 

Ballarat

Ballarat-Branch.jpgAddress:

208 Sturt Street, Ballarat, VIC 3350 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

 

Bendigo

Bendigo-Branch.jpgAddress:

Shop 11a Fountain Court, Mitchell St, Bendigo VIC Get directions

Hours:

Please note: In response to COVID-19 we have made the difficult decision to temporarily close our health insurance branches. If you require assistance please call our team on 1300 446 422.

 

Leopold

eyecare-leopold.jpg
Address:

Gateway Plaza, Leopold, VIC 3224 Get directions

Hours:

Please note: In response to COVID-19 we have made the difficult decision to temporarily close our health insurance counter. If you require assistance please call our team on 1300 446 422. GMHBA Eye Care will continue to operate with a reduced customer capacity.

 

Portland

Portland-Branch.jpgAddress:

112a Percy Street, Portland VIC Get directions

Hours:

Please note: In response to COVID-19 we have made the difficult decision to temporarily close our health insurance branches. If you require assistance please call our team on 1300 446 422.

 

Warrnambool

Warrnambool-Branch.jpgAddress:

114 Lava Street, Warrnambool VIC Get directions

Hours:

Please note: In response to COVID-19 we have made the difficult decision to temporarily close our health insurance branches. If you require assistance please call our team on 1300 446 422.

 


 

Eye Care locations

Send a message or request an appointment

Please note: If you have a private health insurance enquiry, please call our contact centre on 1300 446 422 or visit your local branch.

Geelong

Address:

Westfield Geelong, Shop 2262/3, 95 Malop Street, Geelong, VIC 3220 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

Phone:

(03) 5202 9214

Please note: GMHBA Eye Care has returned to full operations, in line with the Optometry Australia recommendations. This means most eye care examinations can now be provided, however to ensure the safety of our patients and our team a number of protocols will remain. Please give GMHBA Eye Care a call to discuss your current Eye Care needs and book an appointment.

 

Waurn Ponds

Address:

Waurn Ponds Shopping Centre, Cnr Colac Road & Pioneer Rd, Waurn Ponds VIC 3216 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

Phone:

(03) 5210 8200

Please note: GMHBA Eye Care has returned to full operations, in line with the Optometry Australia recommendations. This means most eye care examinations can now be provided, however to ensure the safety of our patients and our team a number of protocols will remain. Please give GMHBA Eye Care a call to discuss your current Eye Care needs and book an appointment.

 

Leopold

Address:

Gateway Plaza, Leopold, VIC 3224 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

Phone:

(03) 5297 3700

Please note: GMHBA Eye Care has returned to full operations, in line with the Optometry Australia recommendations. This means most eye care examinations can now be provided, however to ensure the safety of our patients and our team a number of protocols will remain. Please give GMHBA Eye Care a call to discuss your current Eye Care needs and book an appointment.

 

Ballarat

Address:

208 Sturt Street, Ballarat, VIC 3350 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

Phone:

(03) 5326 0100

Please note: GMHBA Eye Care has returned to full operations, in line with the Optometry Australia recommendations. This means most eye care examinations can now be provided, however to ensure the safety of our patients and our team a number of protocols will remain. Please give GMHBA Eye Care a call to discuss your current Eye Care needs and book an appointment.

 

 


 

Dental Care locations

Send a message or request an appointment

Geelong

Address:

120 Ryrie Street, Geelong, VIC 3220 Get directions

Hours:

9.00am - 5.00pm, Monday - Friday

Phone:

(03) 5229 5142

Please note:

GMHBA Dental has returned to Level 1 Operations, in line with the Australian Dental Association recommendations. This means most dental treatments can now be provided, however to ensure the safety of our patients and our team a number of protocols will remain. Patients will still need to have an appointment before entering the practice. Please give GMHBA Dental a call to discuss your current dental needs

 

Portland

Address:

47 Henty Street, VIC 3305 Get directions

Hours:

8.30am - 5.00pm, Monday - Friday

Phone:

(03) 5523 1485

Please note:

GMHBA Dental has returned to Level 1 Operations, in line with the Australian Dental Association recommendations. This means most dental treatments can now be provided, however to ensure the safety of our patients and our team a number of protocols will remain. Patients will still need to have an appointment before entering the practice. Please give GMHBA Dental a call to discuss your current dental needs

If things go wrong

Even with our best intentions, we realise things sometimes go wrong. If you have a concern or complaint, let us know so we can give it our full attention.

Independent Advice

Free independent advice is available from the Commonwealth Ombudsman. You can call the Ombudsman for free on 1300 362 072 or GPO Box 442, Canberra, ACT 2601.