Contact us

Get in touch with us, find more information or view locations and opening hours for GMHBA Health Insurance, Eye Care and Dental Care.

The quickest and easiest way to make a claim and manage your cover

Log in to the member area to manage your health cover by making extras claims, paying your premiums online and accessing a range of other services.

Still need help?

Refer to our more information on common topics, or simply fill out the contact form and one of our Customer Service Representatives will get back to you as soon as possible.

Alternatively you can call us Monday to Friday 8am to 6pm on 1300 446 422

Private Health Insurance Government Reforms

The Australian Government announced a wide-ranging package of reforms to private health insurance, which aim to make it simpler and more affordable for all Australians.

Health Provider Line

To make it easier for Health services providers, we have created a specialised team and a dedicated phone line to manage these enquiries.

You can call us Monday to Friday 8am to 6pm on 1300 301 437.

Contact GMHBA Health Insurance

Looking to manage your health insurance membership?

Easily manage your health cover by making claims, pay your premiums online and access a range of other services when it suits you in the member area.

Get in touch

If you want to update your details or ask a quick question, complete the contact form and we’ll get back to you shortly.

Call GMHBA

Please note that we are currently experiencing high call volumes. If your call is about our recent communication regarding your new Private Health Insurance Statement please be aware that there is no action required from you.

For other enquiries, we recommend completing the contact form or logging into the member area.

Our call centre is open 8am – 6pm Monday to Friday

Call us: 1300 446 422

Need more information about how recent changes to private health insurance may impact you? 

Learn about private health insurance reforms.

 

Health services providers

 

Eye Care

 

Dental Care

 

Media enquiries

 


 

Locations (Health Insurance)

Westfield Geelong

Geelong-Branch.jpg

Address:

Shop 2262/3, 95 Malop St, Geelong, VIC Get directions

Hours:

9.00am - 5.30pm, Monday - Thursday
9.00am - 7.00pm, Friday 
9.00am - 5.00pm, Saturday

 

Waurn Ponds

eyecare-waurnponds.jpg

Address:

Waurn Ponds Shopping Centre, Cnr Colac Road & Pioneer Rd, Waurn Ponds VIC 3216 Get directions

Hours*:

9.00am - 5.30pm, Monday - Thursday
9.00am - 7.00pm, Friday
9.00am - 5.00pm, Saturday
*Consultations Monday - Saturday only

 

Ballarat

Ballarat-Branch.jpgAddress:

208 Sturt Street, Ballarat, VIC 3350 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

 

Bendigo

Bendigo-Branch.jpgAddress:

Shop 11a Fountain Court, Mitchell St, Bendigo VIC Get directions

Hours:

9.00am - 4.45pm, Monday - Friday

 

Leopold

eyecare-leopold.jpgAddress:

Gateway Plaza, Leopold, VIC 3224 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday
9.00am - 1.00pm, Saturday

 

Portland

Portland-Branch.jpgAddress:

112a Percy Street, Portland VIC Get directions

Hours:

9.00am - 4.45pm, Monday - Friday

 

Warrnambool

Warrnambool-Branch.jpgAddress:

114 Lava Street, Warrnambool VIC Get directions

Hours:

9.00am - 4.45pm, Monday - Friday

 


 

Locations (Eye Care)

Geelong

Address:

Westfield Geelong, Shop 2262/3, 95 Malop Street, Geelong, VIC 3220 Get directions

Hours:

9.00am - 5.30pm, Monday - Thursday
9.00am - 7.00pm, Friday
9.00am - 5.00pm, Saturday

Phone:

(03) 5202 9214

 

Waurn Ponds

Address:

Waurn Ponds Shopping Centre, Cnr Colac Road & Pioneer Rd, Waurn Ponds VIC 3216 Get directions

Hours:

9.00am - 5.30pm, Monday - Thursday
9.00am - 7.00pm, Friday
9.00am - 5.00pm, Saturday

Phone:

(03) 5210 8200

 

Leopold

Address:

Gateway Plaza, Leopold, VIC 3224 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday
9.00am - 1.00pm, Saturday

Phone:

(03) 5297 3700

 

Ballarat

Address:

208 Sturt Street, Ballarat, VIC 3350 Get directions

Hours:

9.00am - 5.30pm, Monday - Friday

Phone:

(03) 5326 0100

 


 

Locations (Dental Care)

Geelong

Address:

120 Ryrie Street, Geelong, VIC 3220 Get directions

Hours:

8.30am - 5.30pm, Monday - Friday
8.30am - 7.30pm, Wednesdays

Phone:

(03) 5229 5142

 

Portland

Address:

47 Henty Street, VIC 3305 Get directions

Hours:

8.30am - 5.00pm, Monday - Friday

Phone:

(03) 5523 1485

 


If things go wrong

Even with our best intentions, we realise things sometimes go wrong. If you have a concern or complaint, let us know so we can give it our full attention.

 


Independent Advice

Free independent advice is available from the Commonwealth Ombudsman . You can call the Ombudsman for free on 1300 362 072 or GPO Box 442, Canberra, ACT 2601.