Contact us
Get in touch with us, find more information or log in to your online member area to submit a secure enquiry.
Ways to get in touch
Webchat
Chat online with our friendly staff
Monday to Friday, 8am-5pm AEST
Phone
Call our local customer service centre
Monday to Friday, 8am-6pm AEST
1300 446 422
Visit a GMHBA branch
Find your local GMHBA branch and check opening hours.
Member support
Manage your cover online
Make claims, pay your premiums, update your details and access a range of other services, all in the member area.
Submit member enquiry
Contact GMHBA by email, through the secure online member area and we'll respond shortly.
GMHBA health services enquiries
GMHBA Eye Care
Eye care practices near you offer comprehensive eye health services and a leading range of prescription glasses and designer eyewear.
GMHBA Dental Care
Our professional team specialise in prevention, general dentistry, dental emergencies and will ensure you maintain oral health. Find a practice near you.
Health providers and media enquiries
Health provider line
For health service providers – contact the specialised provider team to manage enquiries.
Media enquiry
For all media enquiries please contact our team.
Additional support
If things go wrong
Even with our best intentions, we realise things sometimes go wrong. If you have a concern or complaint, let us know so we can give it our full attention.
Independent advice
To make a complaint, contact the Commonwealth Ombudsman at www.ombudsman.gov.au
For general information about private health insurance, visit www.privatehealth.gov.au
After hours sale enquiries
For after hours sale enquiries, simply fill out the form and our customer service team will respond.