GMHBA Health Insurance branches

 

Changes to our customer facing operations

We have made the difficult decision to temporarily close our health insurance branches.  

During this period, please reach out to our customer service team for assistance and we will get in touch when our branches reopen.

We apologise to our members for any inconvenience regarding this change. 

Our health insurance counters will be open from 28 September.

 

In line with current COVID-19 Government restrictions, GMHBA has put the following additional health and safety measures in place at our health insurance counter locations:

  • Reduced staff levels to ensure social distancing
  • All visitors will be required to wear a mask and utilise hand sanitising stations upon entry
  • During this time, we will not be handling cash in any capacity, this includes not accepting cash payments from members or paying claims in cash.
  • Find out more about others ways your claims can be processed.

Westfield Geelong

Shop 2262/3, 95 Malop St, Geelong, VIC
9.00am - 5.30pm, Monday - Friday
1300 446 422

Waurn Ponds

Waurn Ponds Shopping Centre, Corner Colac Road & Pioneer Rd, Waurn Ponds VIC 3216
9.00am - 5.30pm, Monday - Friday
1300 446 422

Leopold

Gateway Plaza, Leopold, VIC 3224
9.00am - 5.30pm, Monday - Friday
1300 446 422

Ballarat

208 Sturt Street, Ballarat, VIC 3350
9.00am - 5.30pm, Monday - Friday
1300 446 422

Please note:

GMHBA Ballarat will be closed Friday 23 October for Thank You Day and Tuesday 3 November for Melbourne Cup. We apologise for any inconvenience. 

Bendigo

Shop 11a Fountain Court, Mitchell St, Bendigo VIC
9.00am - 5.00pm, Monday - Friday
1300 446 422

Please note: 

GMHBA Geelong will be closed Friday 23 October for Thank You Day and Wednesday 28 October for Bendigo Cup. We apologise for any inconvenience. 

Warrnambool

114 Lava Street, Warrnambool VIC
9.00am - 5.00pm, Monday - Friday
1300 446 422

Please note:

GMHBA Warrnambool will be closed Friday 23 October for Thank You Day and Tuesday 3 November for Melbourne Cup. We apologise for any inconvenience. 

Portland

112a Percy Street, Portland VIC
9.00am - 4.45pm, Monday - Friday
1300 446 422

Please note:

GMHBA Portland will be closed Friday 23 October for Thank You Day and Tuesday 3 November for Melbourne Cup. We apologise for any inconvenience.