Health provider line

1300 301 437

A specialised team and dedicated phone line are available for health services providers to contact.

Mum and daughter eat ice cream in backyard - peace of mind because of Health Insurance

For general enquiries and membership checks, call GMHBA on 1300 301 437, Monday to Friday, or email service@gmhba.com.au

If your enquiry relates to one of the following areas, please submit your enquiry via email. 

Audit
audit@gmhba.com.au

Hospital accounts and billing
hospital@gmhba.com.au 

Medical accounts and billing
providers@gmhba.com.au

Provider registration and recognition
Including where provider has been advised to contact the fund regarding electronic claims e.g. HICAPS or HealthPoint.
registration@gmhba.com.au

Radiology, pathology and non-Access Gap Cover providers
Please complete the Provider registration or change of details form and submit via registration@gmhba.com.au

Access Gap Cover providers
To join AGC, change details or access information including medical gap schedule of fees, contact AHSA.

Clinical review
Providers please direct any requests for HITH, RITH, high cost drugs, non-listed prostheses, psych ex-gratia, cochlear sound processors and any other clinical requests to clinicalreview@gmhba.com.au 

GMHBA member support

Speak to someone

1300 446 422
8.30am-5pm AEST
Monday to Friday

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