Health provider line

To make it easier for health services providers, a specialised team and a dedicated phone line are available to manage provider enquiries.

The health provider line is available for health care professionals to contact GMHBA on 1300 301 437 


Membership checks and general enquiries
Call 1300 301 437, Monday to Friday 8am to 6pm AEST

Accounts and billing enquiries

Audit enquiries

Clinical review
Providers please direct that any requests for HITH, RITH, high cost drugs, non-listed prostheses, psych ex-gratia, cochlear sound processors and any other clinical requests to clinical review email 

GMHBA member support

Speak to someone

1300 446 422
8am-6pm AEST
Monday to Friday

Understand your cover

Understand what you’re covered for and check limits and waits.